Helix Observing Accessories


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Subject: Re: vote by RobertFos
By: Helix
Date: 02/25/2003 08:18:52 am PST
Bottom line … customers DO NOT get treated like this at Helix. See any previous votes. Emails are promptly answered within 24hours. There must be some type of technical problem with the emails. I've even check emails that have been screened out by spam killer, but can find no reference to Mr. Foster. I've sent him an email to call me so we can rectify this, but have not heard back yet. If you see this message Mr. Foster give me call at 724-316-0306 any night except Sunday until 10PM Eastern.

Thanks,
Tim


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Subject: Re: vote by RobertFos
By: RobertFos
In Reply to: Helix (Original Message)
Date: 02/25/2003 11:48:50 am PST
Tim,

I just received back all the e-mails I have sent to you.
This is very strange.
I really don't know what happened, maybe a problem with your e-mail server.

Thanks,
Bob


>Bottom line … customers DO NOT get treated like this at Helix. See any previous votes. Emails are promptly answered within 24hours. There must be some type of technical problem with the emails. I've even check emails that have been screened out by spam killer, but can find no reference to Mr. Foster. I've sent him an email to call me so we can rectify this, but have not heard back yet. If you see this message Mr. Foster give me call at 724-316-0306 any night except Sunday until 10PM Eastern.
>
>Thanks,
>Tim


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Subject: Re: vote by RobertFos
By: Helix
In Reply to: RobertFos (Original Message)
Date: 02/26/2003 07:38:34 am PST
Hi Bob,

Since we have rectified the misunderstanding concerning the emails, could we also rectify the vote? I work very hard to insure that customers are well taken care of. I'd hate to have an email glitch damage my record unnecessarily.

Thanks,
Tim

>Tim,
>
>I just received back all the e-mails I have sent to you.
>This is very strange.
>I really don't know what happened, maybe a problem with your e-mail server.
>
>Thanks,
>Bob
>
>
>>Bottom line … customers DO NOT get treated like this at Helix. See any previous votes. Emails are promptly answered within 24hours. There must be some type of technical problem with the emails. I've even check emails that have been screened out by spam killer, but can find no reference to Mr. Foster. I've sent him an email to call me so we can rectify this, but have not heard back yet. If you see this message Mr. Foster give me call at 724-316-0306 any night except Sunday until 10PM Eastern.
>>
>>Thanks,
>>Tim


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Subject: Re: vote by potterrb
By: Helix
In Reply to: potterrb (Original Vote)
Date: 08/18/2003 11:29:48 am PST
The discounted eyepiece was a demo eyepiece that I thought I had, but must have already sold.


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